Management Leadership Team

 
 
BOB MARGOLIS
OWNER/CHIEF EXECUTIVE OFFICER

Robert (Bob) Margolis has more than 35 years of real estate development and property management experience. He holds a master’s degree in Business Administration from American University and a bachelor’s degree in Real Estate and Construction Management from the University of Denver.

Bob has been involved in the ownership, as general partner, in the development and preservation of over 100 HUD and USDA-Rural Development subsidized housing projects (over 7000 units).


MATT MELNICK
PRESIDENT

Matt Melnick is responsible for all aspects of TM Associates. He works closely with the executive team to ensure the strategic goals of the company are met, while also making sure all employees realize the vision and core values of the organization.

Matt has 20 years of experience working at a Big 4 accounting firm and holding several senior executive level positions at a global public company before joining TM Associates. He holds a bachelor’s degree in Accounting from Cal-Poly San Luis Obispo and an MBA from the USC Marshall School of Business.

Matt is a licensed Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Property Manager (CPM) and holds the C3P designation.

 
 
MIKE RESAU
CHIEF FINANCIAL OFFICER

Mike Resau earned his Bachelor of Science in Accounting from Frostburg State University 1997. Mike attained his certification as a Certified Public Accountant in the state of Maryland in 2001. He holds the CPO (Certified Professional of Occupancy) designation through the National Affordable Housing Management Association. He is also a member of PMA (Property Management Association) and MMHA (Maryland Multifamily Housing Association).

Mike began his career in 1997 at Reznik Fedder & Silverman as an auditor specializing in Real Estate audits and cost certifications. In 1999, he was promoted to Senior Auditor. In 2001 he joined LaSalle Business Credit where he performed loan based asset audits for the high risk lending arm of the institution.

Mike served as a consultant to Equity Management to assist in the restructure of the internal accounting department. This engagement turned into a permanent position as Assistant Controller and led to his promotion to Vice President in 2012. In addition to being tasked with certain client relationships and various operational activities, he maintained direct oversight of HR, IT and Maintenance operations. Mike continued in the same capacity for Residential One following its acquisition of Equity Management in 2015.

SHAY K. DUGAN
CHIEF OPERATING OFFICER

Shay K. Dugan heads the Operations of 13,000+ affordable and conventional apartment homes located in 8 states and the District of Columbia. She provides oversight, guidance, and direction for both Third Party and TM Owned communities by executing the property management initiatives in accordance with TM’s strategic vision. In addition to Property Operations, Shay oversees the Management Support Services Departments which include Marketing, Training & Development, Maintenance & Procurement and Client Services. This oversight includes ensuring that these departments provide support and collaboration resulting in the development of sound processes to ensure complete execution.

Shay earned the Certified Property Manager (CPM ®) designation through the Institute of Real Estate Management (IREM). She currently serves as a member of the Board of Directors for the Institute of Real Estate Management (IREM) DC Chapter 8 and also serves as a member of the Board of Directors for the National Apartment Association (NAA). She was Chair of the Affordable Housing Committee for NAA in 2020 and has held several leadership position such as, Vice President of Education for IREM DC in 2020 and Vice President of Admissions for IREM DC 2021. Shay is a member of the Board of Directors for Operation Pathways, a non-profit organization providing much needed resident services to affordable housing communities along the East Coast and Midwest of the US

Shay has 25 years of experience in the multifamily industry. She received her B.S. degree in Business Administration from Peirce College, and earned her MBA from The Johns Hopkins University Carey Business School. Shay is a licensed realtor in Maryland and the District of Columbia.

 
 
 
DENISE CRAFT
VICE PRESIDENT

Denise Craft is responsible for apartment portfolios in the Pennsylvania, New York, Ohio, West Virginia and Maryland markets.  This diverse portfolio includes LIHTC, HUD Project Based Section 8, HUD Section 811, HOME, USDA Rural Development and conventional communities.

She has over 23 years of property management experience with an extensive background in LIHTC, HUD, HOME, USDA Rural Development, and conventional apartment management.

Denise is a Certified Property Manager (CPM) candidate with the Institute of Real Estate Management (IREM).  Her designations include Certified Apartment Portfolio Supervisor from the National Apartment Association, Certified Occupancy Specialist (COS), Tax Credit Specialist (C3P) and Spectrum's FmHA 515 S.T.A.R. (Rural Development).

Denise is a past recipient of the "Manager of the Year" award from USDA Rural Development for both Elderly and Family Complexes.  She was nominated for this award by USDA's Harrisonburg District Office for her leadership in successfully managing difficult properties.

TOMEKA OWENS
VICE PRESIDENT

Tomeka Owens is responsible for apartment portfolios in the Washington, D.C., Northern Virginia and Ohio markets with a focus on urban properties and third-party management.

She has over 18 years of property management experience with extensive background in LIHTC, HUD Section 8/RAD, Rural Development affordable programs, and is equally knowledgeable about market rate conventional apartment management.

Tomeka is a Certified Property Manager (CPM) candidate with the Institute of Real Estate Management (IREM) and holds a master’s degree in Education from American University. Tomeka is a Certified Occupancy Specialist (COS), Certified Property Operator (CPO) and Tax Credit Specialist (TCS).

 
 
WARREN DUNGEE
VICE PRESIDENT

Warren Dungee is responsible for apartment portfolios in the Maryland, Washington D.C., Virginia and North Carolina marks with a focus on third party and urban properties with mix of Section 8, Tax Credit, Conventional and Rural Development.

Warren began his career his senior year at Morgan State University in 1995 as a leasing agent and has worked in property management ever since with an extensive background in third -party management for both conventional and affordable communities. Warren has overseen properties in Maryland, Washington D.C, Montana, Arkansas, Georgia, Texas and Kansas.

Warren holds certifications a Washington DC Property Managers License, MOR Specialist, TCS (Tax Credit Specialist) and COS (Certified Occupancy Specialist).

KIMBERLEY WEBB
VICE PRESIDENT OF COMPLIANCE

Kimberley Webb provides oversight of the Compliance Department that includes HCCP Professionals, Certified HUD Professionals and Analysts. The Department is responsible for the overall compliance of Affordable Housing Programs consisting of LIHTC, HUD, HOME, Housing Preservation Trust Funds, and Bond Programs for TM properties located in 7 states and Washington DC.

With 30+ years of experience in Affordable Housing Programs, Kim has successfully managed and completed over 100 lease ups for LIHTC Acquisition/Rehab and new construction properties, many layered with multiple programs and funding sources. She has a long standing professional relationship with the State Housing Agencies, Owners, Investors, Development Team and Management.

Kim holds the Housing Credit Certified Professional Certification (HCCP) and has received an HCCP Spotlight recognition in the quarterly newsletter, The Credential and was nominated as the HCCP Designee of the Year. Additionally, she is a National Compliance Professional (NCP) and holds a Spectrum C4P and 515 Star Certification.

 
 
JUDY BROWN
DIRECTOR OF TRAINING & DEVELOPMENT

Judy Brown is responsible for the development and implementation of the education curriculum with a focus on promoting learning opportunities for all TM employees, ensuring that advancement continues.

Judy has nearly 15 years of property management experience, holding various positions including Property Manager(for 6 sites including conventional, and 5 properties with a varety of layered affordable programs), Corporate Trainer and Regional Property Manager. She utilizes her experience to deliver quality training through her team of Training Specialists, which also has oversight of the Yardi software helpdesk.

Judy is well-versed in Affordable Housing programs, Rural Development, Tax Credit, HUD-Section 8, and conventional market rate housing. Her certifications include the S.T.A.R. RD 515 certification, C3P certification Tax Credit certification, The following 4 certifications offered by NCHM: Certified Occupancy Specialist (COS), Certified Financial Specialist (CFS), Certified Manager of Housing (CMH), Certified Manager of Maintenance (CMM), and the Housing Credit Certified Professional designation (HCCP) for Tax Credits.  She recently completed the Certified Apartment Manager course through NAA.  She expects to have successfully completed the exam by January 31st, 2021, earning the CAM designation.  

DAWN MORGAN, SPHR
DIRECTOR OF HUMAN RESOURCES & RISK MANAGEMENT

Dawn Morgan is responsible for providing management level leadership and guidance to the organization’s Human Resources and Risk Management operations.

Dawn has 24 years of experience in Human Resources having worked in many areas including recruiting, employee relations, performance management, policy development and interpretation, and compliance.

Dawn earned her bachelor’s degree in Psychology from Kentucky State University and her Master’s degree in Industrial/Organizational Psychology from University of Baltimore, and holds Senior Professional in Human Resources (SPHR) certification.

 
 
LAUREN MCINNES
DIRECTOR OF MARKETING

Lauren McInnes leads the marketing efforts of TM Associates portfolio of managed properties by delivering impactful property marketing, advertising, sales and training programs to maintain and/or improve occupancy and rental income through innovative marketing campaigns and strategies. In addition to supporting property management, she works closely with TM Development to provide strategic marketing plans for new residential developments, as well as corporate level marketing needs.

Lauren has over seven years of experience in marketing affordable, conventional, luxury, and Tax Credit Apartment Communities. Lauren holds a bachelor’s degree in Marketing from Jacksonville State University.

Patrick Williams
DIRECTOR OF RESIDENT SERVICES

Patrick Williams leads the resident services efforts for TM Associates’ portfolio of managed properties by tailoring appropriate services programs to the needs of the properties. Patrick works with state and local agencies to coordinate services and coordinates with various departments to make sure all regulatory requirements are met, as well as, local community non-profit organizations. He continually measures all services against the organizational goals to make sure all programs are meeting maximum efficiency standards.

Patrick has over twelve years of experience in Resident Services and with starting resident services programs in the District of Columbia. Patrick received his bachelor’s degree in Social Work from North Carolina Agricultural and Technical State University, his graduate certificate in Non-Profit Management from Duke University, and his master’s degree in Social Work from the University of Michigan.

 
 
NOAH RABIN
DIRECTOR OF MAINTENANCE

Noah Rabin is responsible for assisting Regional Property Managers and site staff with construction projects and capital improvements, bid preparation and solicitation processes. He works with a team to minimize risk and is involved in all insurance claims made on behalf of the owner. Noah is also responsible for Pre-REAC inspections for HUD financed assets, OSHA compliance and creating training programs for our on-site maintenance teams. At the corporate level, Noah is responsible for maintenance system monitoring, competitive bid review, and contract negotiation.

Noah’s certifications include Universal EPA 608 Certification (HVAC Refrigeration), Certified Residential Mold Inspector, Certified Mold Inspector and Remediator (DC Specific), OSHA 30 Certification, Maryland Erosion and Sediment Control Certification, Virginia Responsible Land Disturber Certification, OSHA Confined Space & Trenching and Excavation Certified.

Noah has more than five years of experience in construction management, maintenance, and procurement. He a bachelor’s degree in Architectural Design from the University of Pittsburgh.